HOW TO BOOK
1. Please send us a request availability formfor the tour and date you wish to book.
We promise to confirm availability within 48 hours.
2. In order to complete your booking, please complete the following within a period of 10 days:
Payment may be made through either of these methods:
On receiving your form and deposit, confirmation of your booking along with all program details will be sent to you. A contract is then established when you receive our confirmation of your booking (Please refer to our Terms and Conditions for details).
TRAVEL ARRANGEMENTS
Episode Travel with Art does not arrange means of arrival, so please note that your travel plans to join up with the tour are your responsibility. Tours start at the time and place indicated as your Tour Meeting Point. Should you require any special arrangement regarding your arrival, please inform us. We can provide assistance within the agreed terms.
SPECIAL REQUESTS
Should you have any special requests, please indicate them in writing. We try to arrange for all special requests to be met but cannot issue guarantees that they will be, nor is Episode Travel with Art liable should any special request not be met.
Our tours are not able to include all specific needs regarding accommodation for persons with disabilities. Where your party includes somebody needing such special arrangements, please provide early indication of the respective details. Episode - Travel with Art will try to meet all requirements but are unfortunately still unable to guarantee that all accommodation, transport and facilities are equipped and appropriate for wheelchair users or disabled persons.
EXTENDING HOTEL STAYS, PRIVATE TRANSPORTATION AND OTHERS
Beyond the tour package itself, Episode - Travel with Art can also provide assistance in extending your hotel stay, restaurant bookings or private transportation and transfers. Please do not hesitate to contact us with any such requests.
PASSPORT AND VISA
An Identity Card is needed for citizens of the EU or the Schengen area.
A passport valid for up to 6 months is required for citizens arriving from outside EU or Schengen area member states.
For stays of up to 90 days the following do not require visas:
(a) nationals of EU countries, Australia, Canada, USA, Japan and nationals mentioned under passport exemptions:
(b) nationals of Andorra, Argentina, Brazil, Chile, Costa Rica, Croatia, Cyprus, Israel, Korea (Rep. of), Mexico, New Zealand, Paraguay, Singapore, Uruguay, Vatican City and Venezuela.
All other nationalities may require a valid visa. Please contact the Embassy of Portugal or your local consulate for further details.
Please ensure that you hold a full passport and that any visa documentation required has been obtained.
SINGLE ROOM
Single rooms are usually more expensive. Where a tour participant is willing to share, we will try our best to match them with someone of the same gender. If, however, there is no suitable match, the single supplement is incurred.
LUGGAGE
Luggage is carried by porter whenever possible, but when spending the night in a guesthouse or local hotel, or in more remote locations, this service may not be available.
For tours that imply travelling and changing hotel, we have space restrictions on the minibus. Each person should carry no more than a medium sized suitcase or bag (around 15 kg) and one handbag or backpack.
NOT LATER THAN 45 DAYS BEFORE DEPARTURE
The balance of your tour payment is due 45 days prior to the departure date, as detailed on your invoice.
If your selected tour begins within 45 days of booking, final payment is due at that time. Failure to receive the outstanding amount by the due date is considered as cancellation.
NOT LATER THAN TWO WEEKS BEFORE DEPARTURE
Travel documents and general information, what to wear and a list of participants, final itinerary and sightseeing notes will be dispatched at least a fortnight before departure.
COMPLAINTS
Any complaints should be made immediately, whilst on tour to your Tour Leader in the first instance, in order to provide the best possible opportunity to remedy the situation. Should the situation not be resolved you should inform us as soon as possible after the tour and within 28 days. We will duly investigate the source of grievance and reply at the earliest opportunity. All proceedings and disputes are dealt with under Portuguese law and jurisdiction.
1. Please send us a request availability formfor the tour and date you wish to book.
We promise to confirm availability within 48 hours.
2. In order to complete your booking, please complete the following within a period of 10 days:
- Please download, complete and return the booking form. (You will need (free) Adobe Acrobat software to read and print this document).
- Please make payment of a reservation deposit of 15% of the tour price.
Payment may be made through either of these methods:
- Bank transfer or International Money Order made out in Euros payable to our bank account (details included with the availability request response)
- Credit card. However, credit card payments are unfortunately subject to an additional charge to cover credit card company fees (normally 2.0%).
On receiving your form and deposit, confirmation of your booking along with all program details will be sent to you. A contract is then established when you receive our confirmation of your booking (Please refer to our Terms and Conditions for details).
TRAVEL ARRANGEMENTS
Episode Travel with Art does not arrange means of arrival, so please note that your travel plans to join up with the tour are your responsibility. Tours start at the time and place indicated as your Tour Meeting Point. Should you require any special arrangement regarding your arrival, please inform us. We can provide assistance within the agreed terms.
SPECIAL REQUESTS
Should you have any special requests, please indicate them in writing. We try to arrange for all special requests to be met but cannot issue guarantees that they will be, nor is Episode Travel with Art liable should any special request not be met.
Our tours are not able to include all specific needs regarding accommodation for persons with disabilities. Where your party includes somebody needing such special arrangements, please provide early indication of the respective details. Episode - Travel with Art will try to meet all requirements but are unfortunately still unable to guarantee that all accommodation, transport and facilities are equipped and appropriate for wheelchair users or disabled persons.
EXTENDING HOTEL STAYS, PRIVATE TRANSPORTATION AND OTHERS
Beyond the tour package itself, Episode - Travel with Art can also provide assistance in extending your hotel stay, restaurant bookings or private transportation and transfers. Please do not hesitate to contact us with any such requests.
PASSPORT AND VISA
An Identity Card is needed for citizens of the EU or the Schengen area.
A passport valid for up to 6 months is required for citizens arriving from outside EU or Schengen area member states.
For stays of up to 90 days the following do not require visas:
(a) nationals of EU countries, Australia, Canada, USA, Japan and nationals mentioned under passport exemptions:
(b) nationals of Andorra, Argentina, Brazil, Chile, Costa Rica, Croatia, Cyprus, Israel, Korea (Rep. of), Mexico, New Zealand, Paraguay, Singapore, Uruguay, Vatican City and Venezuela.
All other nationalities may require a valid visa. Please contact the Embassy of Portugal or your local consulate for further details.
Please ensure that you hold a full passport and that any visa documentation required has been obtained.
SINGLE ROOM
Single rooms are usually more expensive. Where a tour participant is willing to share, we will try our best to match them with someone of the same gender. If, however, there is no suitable match, the single supplement is incurred.
LUGGAGE
Luggage is carried by porter whenever possible, but when spending the night in a guesthouse or local hotel, or in more remote locations, this service may not be available.
For tours that imply travelling and changing hotel, we have space restrictions on the minibus. Each person should carry no more than a medium sized suitcase or bag (around 15 kg) and one handbag or backpack.
NOT LATER THAN 45 DAYS BEFORE DEPARTURE
The balance of your tour payment is due 45 days prior to the departure date, as detailed on your invoice.
If your selected tour begins within 45 days of booking, final payment is due at that time. Failure to receive the outstanding amount by the due date is considered as cancellation.
NOT LATER THAN TWO WEEKS BEFORE DEPARTURE
Travel documents and general information, what to wear and a list of participants, final itinerary and sightseeing notes will be dispatched at least a fortnight before departure.
COMPLAINTS
Any complaints should be made immediately, whilst on tour to your Tour Leader in the first instance, in order to provide the best possible opportunity to remedy the situation. Should the situation not be resolved you should inform us as soon as possible after the tour and within 28 days. We will duly investigate the source of grievance and reply at the earliest opportunity. All proceedings and disputes are dealt with under Portuguese law and jurisdiction.
Highlights
As spring arrives, the vines of the Alentejo begin to blossom and the villages and wine cellars of the São Mamede Route are waiting to share their stories with you…
Discover the charm of an Algarve away from the crowds – and be enchanted by the colours of nature and the echoes of an ancient past with our Mediterranean story.
Lisbon – a stunning city of light, of hills, of vivid history and a dazzling river. Our Around Lisbon Around Lisbon tour is the way to discover the unique character of this beautiful city and its rich hinterland…
Discover the charm of an Algarve away from the crowds – and be enchanted by the colours of nature and the echoes of an ancient past with our Mediterranean story.
Lisbon – a stunning city of light, of hills, of vivid history and a dazzling river. Our Around Lisbon Around Lisbon tour is the way to discover the unique character of this beautiful city and its rich hinterland…
